FAQs

Our physical showroom is open to customers from Monday through Friday, 8:00 AM to 5:00 PM. Whether you want to browse our latest inventory of beautiful residential models or need to consult with an expert commercial specialist, our team is on-site and ready to assist you.

As a full-service garage door company, LaRoy Door Sales & Services structures our hours to ensure home and business owners can easily access expert guidance, pick up replacement parts, or schedule field appointments.

Yes, we understand that a broken garage door isn't just an inconvenience—it's a major security risk and a disruption to your daily routine. That is why LaRoy Door Sales & Services offers round-the-clock emergency assistance, available 24 hours a day, 7 days a week.

If your vehicle is trapped inside before a morning commute, or if your business dock door won't close at night, you don't have to wait until normal business hours. Our premier garage door company keeps fully stocked service trucks on standby, loaded with heavy-duty commercial springs, cables, and hardware.

In our experience, to ensure optimal performance, structural safety, and long-term durability, we strongly advise scheduling professional garage door maintenance at least once a year. Your garage door is likely the largest and heaviest moving object in your home, relying on an intricate system of high-tension springs, steel cables, tracking, and rollers that experience significant wear and tear with daily use.

At LaRoy Door Sales & Services, our comprehensive annual inspection includes tightening hardware, lubricating all moving components, checking cable tension, and testing the critical electronic safety reversals. Investing in routine care is the single most effective way to catch minor alignment issues early, preventing the need for an expensive, unexpected garage door repair down the road and keeping your system operating quietly and smoothly through every season.

While it may be tempting to save money by only replacing the single broken spring, we strongly advise replacing both springs at the same time. Garage door springs operate as a balanced team, lifting the same weight and undergoing identical tension patterns every time your door opens and closes.

By having an established garage door company replace both springs simultaneously, you save on the labor costs of a second service call in the near future. Furthermore, LaRoy Door Sales & Services will ensure your system is perfectly counterbalanced; installing a brand-new, stiff spring next to an old, worn-out one creates an uneven load that can strain your electric opener and warp your tracking. For maximum safety and performance, a complete garage door repair on both springs is always the best path forward.